1. Trio Knowledge Base
  2. Agency Knowledge Base

Agency Trio Guide

Getting started in Trio

Welcome! Once you get logged into AHSA Trio, please take some time to read below and get yourself familiarized with the VMS. If you have further questions we are here to help!

Trio Help 

Trio has an extensive Help section with manuals for most of the common tasks agencies perform in Trio. To find the Help section, click on your name in the upper right corner of Trio, and select Help from the drop down. This will open the library of manuals. We are constantly updating and adding new help topics, so always check there if you need a little extra assistance. If you cannot find what you need in Trio, do not hesitate to reach out to us at Help@Ahsa.com



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Notifications:
Checkout our complete guide to AHSA Trio notifications here!


You have the ability to control the notifications for your accounts.
Once you log in to your Trio account, in the upper right hand corner you will see the account holders name, use the drop down and select MY PROFILE. On the left side, use the settings tab and in the middle of that tab, you'll see SUBSCRIPTIONS...please check anything you wish to receive notifications for, then click UPDATE PREFERENCES in the upper right or lower right of the page. There is also a remove notification filter option on the lower left of this page that will allow you to filter out notifications by segment, state, region, or specialty.


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Password Reset-


Checkout our How To Guide on resetting your AHSA Trio password here!


If you have forgotten your password, simply go to the Trio log in page and enter your username, remembering that your username is NOT your email address, and click "forgot password". The password reset link will be sent to the email address used to create the account.




Trio is extremely user friendly, but in the event you have a question or could use some assistance, we are here to assist! Simply email us at Help@ahsa.com

Happy Trio-ing!

Need more help? Let us know.
Trio support - help@ahsa.com
Billing/Invoice support - billingadmin@ahsa.com

For job or facility specific questions you may reach out to the RM team listed for the job or facility in Trio.